|
|
 |
Here you will find a collection of frequently asked questions.
How much do I have to pay for Chart of the Day?
Subscribing to Chart of the Day by typing in your email address in the box located at the top left of this page is completely free.
How often do you publish Chart of the Day?
The free version of Chart of the Day is emailed once per week. For four exclusive charts per week (plus archives, chart tools, etc.), we highly recommend that you subscribe to Chart of the Day Plus.
How long will it be before I am added to the mailing list?
Within 24 hours.
I signed up for my free Chart of the Day a while back and still haven't received it. What's up?
The first point to remember is that a free Chart of the Day is being sent to every email address submitted. Those not receiving a Chart of the Day after submitting their email address should consider one of two possibilities. One possibility, is that you've misspelled your email address when subscribing. If this is the case, simply resubmit your correct email address. The other possibility, is that either your email filters or your ISPs email filters are somehow filtering out Chart of the Day as spam. If this is the case, check the email filters on your e-mail client and make the appropriate adjustments and/or contact your ISP and let them know that they are improperly filtering out your Chart of the Day (and possibly some of your other wanted email messages), because Chart of the Day is 100% opposed to spam and only sends email to those who specifically request it.
How do I unsubscribe from the mailing list?
To unsubscribe, simply fill in our unsubscribe form.
How do I change my e-mail address?
To change your email address, first subscribe with your new email address and then unsubscribe your old email address (as described above).
Can I forward the Chart of the Day to a friend?
The free Chart of the Day can be forwarded to a friend.
Where do I send a suggestion for an insightful chart?
Email us at Suggest a Chart.
Why should I rate the Chart of the Day?
We include a section underneath every chart that allows you to rate the Chart of the Day. We do encourage you to rate every chart because by voting you'll actually evolve Chart of the Day in a direction that meets your interests.
Can I include a note when rating the Chart of the Day?
Several of you have asked if you could include a note in the body of the email when rating the Chart of the Day. When you rate the Chart of the Day, your email software opens up with the address and subject fields already complete. From there you can simply click send or first write a brief note in the body of the email and then click send. Either way is fine by us. And what can you include in this brief note? Many of you have written to tell us how we're doing overall or how much you liked a particular chart. Some of you have suggested variations to a particular chart. Some have requested that we update a chart from time to time. In the end, we pore through everyone's ratings and comments, all in an effort to get you the insightful charts you want to see.
Do you have a strict privacy policy?
Yes! We take the privacy of all of our subscribers very seriously. For all the details, feel free to review our Privacy Policy.
How do I get my question added to this list?
If you have a question that you believe should be added to this FAQ, email us at comments@chartoftheday.com.
|
|
